Peace of Mind, Certainty, and Quality You Can Trust
Enjoy total peace of mind knowing that what we agree on is exactly what you’ll pay, ensuring financial security throughout the entire building process.
Our homes come with a 10-Year Master Build Guarantee, offering unmatched protection for your deposit, completion, materials, workmanship, weather-tightness, and structural integrity. This long-term guarantee is backed by the Master Builders Association, providing you with lasting peace of mind.
Download the Master Build 10-Year Guarantee Booklet.
We guarantee a defect-free home at handover and provide coverage for any defects for two years. We take immense pride in every build we undertake, considering each project a part of our legacy. Should there be any touch-ups needed, we are always delighted to come back and ensure your home is perfect.
Start Date Guarantee: While many builders focus on completion dates, we go a step further. We guarantee a Start Date as soon as building consent is approved, ensuring your project kicks off without delay.
Completion Date Guarantee: Know your move-in date months in advance for smooth planning, without the stress of delays. Once your roof is complete, we’ll confirm your Guaranteed Completion Date.
We prioritise communication throughout the building process. With 24-hour access to our client portal and weekly updates, you’ll always be in the know. We guarantee:
From Custom Design to 5-Star Aftercare – Quality, Care, and Attention at Every Step.
Forget about post-handover hassles as we proactively check in with you after the first month and first year. Our confidence in the quality of our work means these are likely to be friendly catch-up chats, but rest assured, we're always here to help with anything you may need.
As part of our Aftercare Service our dedicated client maintenance portal organises all your warranty and maintenance documents in one convenient place. Say goodbye to bulky folders and misplaced papers. You'll also receive text and email reminders to help you stay on top of your maintenance tasks.
We understand the challenge of moving in, which can result in minor scuffs or bumps. Once you're settled in, our expert painters will take care of any accidental mishaps, ensuring a flawless home.
During every stage of the building process our dedicated Project Manager carries out our Quality Control Checks. Over the build more than 200 Quality Control Checks are carried out ensuring we deliver a quality build every time.
Our thorough walk-throughs and handover process ensure your expectations are not just met, but exceeded. At key stages, your Project Manager will guide you through your new home, making sure every detail aligns with your vision.
Tailored design to suit your needs and lifestyle. A home that perfectly reflects your personality and meets your unique requirements.
