FAQs

Building a new home is a big step, and we understand you’ll have questions. At Marsden Homes, we’re here to make the process easy and clear.

Below are answers to some of our most common questions, covering everything from design and build to warranties and timelines. If you don’t find what you’re looking for, please get in touch—our team is here to help you towards your new home build.

What is your build cost per M2?

Determining the cost per square meter involves several variables that can significantly impact the final price. Factors such as site conditions, slope, existing services, and the type of ground all play a crucial role in estimating construction costs accurately. We understand the desire for a straightforward figure, providing a precise cost per square meter without considering these variables wouldn't accurately reflect the scope of your project. What we recommend is a site visit where we can thoroughly assess all these factors firsthand.

Book your free onsite visit here.

Do you offer custom designs, or is it limited to what's displayed on your website?

Tailoring custom designs to suit your unique lifestyle & needs is our specialty. David sees every design through to completion, we're committed to realising your unique ideas. Collaborating closely with our Industry consultants, while our website offers a range of plans to spark inspiration, our main objective is crafting personalised, custom designs that perfectly align with your unique vision and requirements.

Spark your inspiration here.

Do you offer a Fixed Priced Contract?

Yes we provide a Fixed Price Contract, meaning the price we agree on is locked in from the start. We conduct thorough planning and detailed cost analysis before finalising your contract, ensuring that all aspects of your project are accounted for. This approach eliminates the risk of unexpected costs or price changes, so you can confidently move forward, knowing your budget is secure.

How long will it take to build my house?

Our standard build times typically range from 28 to 36 weeks covering everything from earthworks to final walk-through and handover. However, the duration can vary on factors such as the complexity of your home. Upon signing the building contract, you will be given a client login where you can access the build schedule

Check out our client portal here.

When will my project start and finish?

Your project’s start and finish dates will be clearly outlined in the contract  and we guarantee your start date when building consent is approved. Your completion date is set once the roof is completed.

What is a Master Builder and the Master Build 10-Year Guarantee?

Building a house is probably the biggest investment of your lifetime. Every new build should be protected by a Guarantee. 

As Master Builders, we have proven our expertise and experience in the industry. We are backed by the Master Build 10-year Guarantee, this is one of the most comprehensive products on the market and covers Loss of Deposit, Non-Completion, Materials, Workmanship, Weather-tightness, and Structural Defects. Over the past 25 years, Master Build has safeguarded over 140,000 homes. This guarantee is exclusive to Master Builders, providing our clients with unparalleled peace of mind – guaranteed.

Learn more about the Master Build 10-Year Guarantee.

What Guarantees & Benefits do you offer?

As well as the Master Build 10-year Guarantee we also offer:

  • Guaranteed defect free handover.
  • Prioritised communication with our 24hr online client portal.
  • Our thorough walk-throughs and handover process.
  • Our 200+ Quality Assurance Checks.
  • Our Five-Star after-care service.
  • A flawless home, complementary touch ups after moving in.
  • Guaranteed start date & completion date.
  • Custom design to suit your unique lifestyle.

There’s more about our guarantees and benefits here

What if there is a defect in workmanship? 

We prioritise quality over quantity, ensuring top-notch workmanship in every home we build. We’re so confident in our craftsmanship that we guarantee a defect-free home at handover and offer a two-year defect period. Our commitment extends beyond construction with our Five-Star after-care service, a testament to the dedication we pour into every project. Your home isn't just a structure to us; it's our legacy, and we take immense pride in our masterpieces. To ensure flawlessness, we conduct follow-ups after the first month and year, demonstrating our confidence in our work and our commitment to your satisfaction. These check-ins serve as friendly catch-up calls and reassure you that we're always here for you. As a bonus, we offer complimentary touch-ups for any accidental minor bumps or scuffs as you move in, adding that extra touch of care and attention to detail.

Still have questions?

Send us a message through our contact form and we'll answer your specific question.